CX remains a primary point of reference for business strategy as companies seek to compete and win on the strength of customer experiences. And competing and winning customers must address a central reality about today’s empowered customer: expectations are increasing while their patience for poor experiences wanes.
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Effectly applies the latest in customer-experience research and technology to help mid to large-sized companies align their entire organization with their customers.
By combining advanced customer-experience software, built on top of award winning cloud platform, Success Advisors that help you set and reach your goals, and a Program Support team to take care of the day-to-day tasks - Effectly ensures your transformation into a customer-centric organization is a lasting one.
Effectly’s customer-experience products and services are the most comprehensive in the industry - including rapid voice-to-text transcription and analysis across every touchpoint, custom dashboards and reports that provide actionable insight into customers and employees, the ability to respond to customer feedback in real time, a review platform that boosts your organization’s average ratings and more.