This ebook was created to help be a guide to the biggest changes we are likely to see in buyers in 2016, and the trends you need to keep up. The authors goal in this ebook is not to give you all the answers, but rather help you see the major trends you need to be aware of and inspire you to take action. If you whant to reach out to the author Mathew Sweezey from Salesforce just look him up on Twitter @msweezey to continue the conversation.
We will not share your information with anybody, period.
Effectly applies the latest in customer-experience research and technology to help mid to large-sized companies align their entire organization with their customers.
By combining advanced customer-experience software built on top of IBM Watson, Success Advisors that help you set and reach your goals, and a Program Support team to take care of the day-to-day tasks - Effectly ensures your transformation into a customer-centric organization is a lasting one.
Effectly’s customer-experience products and services are the most comprehensive in the industry - including rapid voice-to-text transcription and analysis across every touchpoint, custom dashboards and reports that provide actionable insight into customers and employees, the ability to respond to customer feedback in real time, a review platform that boosts your organization’s average ratings and more.