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Effectly Establish CX KPIs 2nd Workshop

Focus on the KPIs that drive more customer loyalty, new customers, and higher prices. Most companies track too many KPIs instead of focusing all of their effort and resources on the most productive ones. This is a full-day workshop designed to help VPs and managers link transactional and emotional metrics to identify and measure the KPIs that will drive the most growth.

Starting from: € 7,500 (team of 2-3 facilitators)   Get a price quote

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